2026 Therap Anaheim, California Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

TBA

Schedule

Tuesday September 15, 2026 TBA

12:00am PDT

Lunch

Tuesday September 15, 2026 12:00am - 1:00pm PDT

Laguna A, B, C

Tuesday September 15, 2026 12:00am - 1:00pm PDT
Laguna A, B, C

General

8:00am PDT

Registration

Tuesday September 15, 2026 8:00am - 9:00am PDT

Laguna A, B, C

Tuesday September 15, 2026 8:00am - 9:00am PDT
Laguna A, B, C

General

9:00am PDT

Plenary

Tuesday September 15, 2026 9:00am - 9:45am PDT

Laguna A, B, C

Therap Presenter

Mike McNeely

Senior Support Specialist II, Therap Services

Brent Hessee

Business Development Territory Manager, Therap Services

#N/A

Kevin Dierks

Director of Government Relations, Therap Services

State of Residence:
Hawaii

What year did you begin working in the field?
1988

What year did you start working at Therap?
2009

Accreditations you want to note
M.A. Community Psychology, University of Hawaii, 2002
Certified Professional Life Coach, College of Executive Coaching, 2008
Disa... Read More →

Tuesday September 15, 2026 9:00am - 9:45am PDT
Laguna A, B, C

General

10:00am PDT

Therap Billing Overview

Tuesday September 15, 2026 10:00am - 10:45am PDT

Laguna C

Get a comprehensive view of the full billing cycle within Therap, seeing all steps in one location. This session walks through the entire process: authorizing, documenting, claiming, and reconciliation. Understanding this cycle provides each entity within your agency a clear view of their crucial part in efficient financial operations.

Therap Presenter

Kahea Yamada

Senior Support Specialist, Billing Team, Therap Services

State of Residence:
Hawaii

What year did you begin working in the field?
2013

What year did you start working at Therap?
2024

What is your favorite thing about working for Therap?

I appreciate how 'Support' is a priority here. Not just externally for customers, but also internally for... Read More →

Tuesday September 15, 2026 10:00am - 10:45am PDT
Laguna C

Billing

10:00am PDT

Using General Event Reports to meet Title XVII Compliance for SIRs

Tuesday September 15, 2026 10:00am - 10:45am PDT

Laguna B

Explore the General Event Report (GER) module and how it can be used to enter SIRs in California. Follow the full life cycle of a General Event Report (GER), from initial submission, and tracking mandated notifications through the required review and approval process. This session will also cover utilizing the GER Resolution module, the dedicated tool for documenting detailed incident...
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Therap Presenter

Gavin Darby

Senior Support Specialist, Therap Services

#N/A

Seanette Lancaster

Senior Support Specialist II, Therap Services

Tuesday September 15, 2026 10:00am - 10:45am PDT
Laguna B

Service Delivery & Documentation

10:00am PDT

Therap AI Data Dashboards & QA Assistant

Tuesday September 15, 2026 10:00am - 10:45am PDT

Laguna A

Discover how Therap is integrating HIPAA-compliant AI to redefine clinical documentation. We’ll dive into our newest tools - AI Translation, the QA Assistant, and Fatal-5 Dashboards - before previewing our powerful new Analysis feature. Learn how to leverage these technologies to improve data accuracy and streamline administrative tasks while maintaining the highest standards of security.

Therap Presenter

Mike McNeely

Senior Support Specialist II, Therap Services

Tuesday September 15, 2026 10:00am - 10:45am PDT
Laguna A

Therap AI

11:00am PDT

Medication History & Daily MAR

Tuesday September 15, 2026 11:00am - 11:45am PDT

Laguna C

Explore the dynamic capabilities of the Medication History and Daily MAR modules to master compliant medication management. We will review all the "bells and whistles," including the seamless interface with Drug Data Bank and Pharmacy Interface, intuitive color-coding for administration, and the ability to set up recurring and PRN medication schedules. Learn how these integrated features enhance...
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Therap Presenter

Gavin Darby

Senior Support Specialist, Therap Services

#N/A

Maria Massa

Senior Support Specialist, Therap Services

State of Residence:
New Jersey

What year did you begin working in the field?
2009

What year did you start working at Therap?
2022

What is your favorite thing about working for Therap?

I enjoy conferences and user groups. I like to connect and engage with providers in person and as a gr... Read More →

Tuesday September 15, 2026 11:00am - 11:45am PDT
Laguna C

Health Support & Tracking

11:00am PDT

Maximizing Person Centered Services via the Individual Plan

Tuesday September 15, 2026 11:00am - 11:45am PDT

Laguna B

Unlock the full potential of your Individual Plan Templates and transform how your agency manages person-centered services and supports! This session will give you the inside track on configuring custom templates, mastering user privileges, and streamlining your workflow like a pro.

Therap Presenter

Rachel Celesta

Senior Support Specialist, Therap Services

State of Residence:
Colorado

What year did you begin working in the field?
2015

What year did you start working at Therap?
2025

LinkedIn Profile Link:
https://www.linkedin.com/in/rachel-celesta/

What is your favorite thing about working for Therap?

I love the support everyone at Therap p... Read More →

Seanette Lancaster

Senior Support Specialist II, Therap Services

Tuesday September 15, 2026 11:00am - 11:45am PDT
Laguna B

Person Centered Planning

11:00am PDT

Secure Video Documentation - Hands-On!

Tuesday September 15, 2026 11:00am - 11:45am PDT

Laguna A

Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account

Therap Presenter

Mike McNeely

Senior Support Specialist II, Therap Services

Kahea Yamada

Senior Support Specialist, Billing Team, Therap Services

Tuesday September 15, 2026 11:00am - 11:45am PDT
Laguna A

Service Delivery & Documentation

1:00pm PDT

CA Regional Report and Traditional eBilling Invoice:

Tuesday September 15, 2026 1:00pm - 1:45pm PDT

Laguna C

Therap offers two different report options for CA Waiver billing. Join us to review how these reports add value and see which option and process works best for your agency.

Therap Presenter

Kahea Yamada

Senior Support Specialist, Billing Team, Therap Services

Tuesday September 15, 2026 1:00pm - 1:45pm PDT
Laguna C

Billing

1:00pm PDT

Making A Therap Audit Plan

Tuesday September 15, 2026 1:00pm - 1:45pm PDT

Laguna B

This session helps providers build a clear audit plan for Therap data to support quality assurance, compliance, and accountability. Participants will explore what to audit and how often, who should be responsible, and how to track results over time in order to move from reactive fixes to proactive oversight and continuous quality improvement.

Therap Presenter

Gavin Darby

Senior Support Specialist, Therap Services

#N/A

Seanette Lancaster

Senior Support Specialist II, Therap Services

Tuesday September 15, 2026 1:00pm - 1:45pm PDT
Laguna B

Quality Assurance & Reporting

1:00pm PDT

Therap AI Analysis

Tuesday September 15, 2026 1:00pm - 1:45pm PDT

Laguna A

Discover how Therap is integrating HIPAA-compliant AI to transform your documentation. We’ll take a deep dive into our newest Analysis tool and explore how it revolutionizes ISP Data, Case Notes, Person-Centered Discovery, and Healthcare analysis. Join us to learn how these technologies improve data accuracy and streamline administrative tasks—all while maintaining the highest standards of...
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Therap Presenter

Mike McNeely

Senior Support Specialist II, Therap Services

Tuesday September 15, 2026 1:00pm - 1:45pm PDT
Laguna A

Therap AI

2:00pm PDT

Integrated Planning Tools: Individual Agenda, Plan, and Personal Focus Worksheet

Tuesday September 15, 2026 2:00pm - 2:45pm PDT

Laguna B

Learn how to empower the individuals you support by using integrated planning tools designed to help them envision and achieve their desired lives. This session provides a deep dive into the Personal Focus Worksheet and Individual Plan Agenda, showing you how to identify and communicate what is most important for each individual's success.

Therap Presenter

Maria Massa

Senior Support Specialist, Therap Services

Rachel Celesta

Senior Support Specialist, Therap Services

Tuesday September 15, 2026 2:00pm - 2:45pm PDT
Laguna B

Person Centered Planning

2:00pm PDT

Deeper Dive into Therap Connect

Tuesday September 15, 2026 2:00pm - 2:45pm PDT

Laguna A

Discover the benefits of using smart devices to enhance the quality of care for Individuals! We will review all available devices, as well as discuss any future devices (as available).

Therap Presenter

Mike McNeely

Senior Support Specialist II, Therap Services

Seanette Lancaster

Senior Support Specialist II, Therap Services

Tuesday September 15, 2026 2:00pm - 2:45pm PDT
Laguna A

Service Delivery & Documentation

2:00pm PDT

Making the Most of Your EVV Data

Tuesday September 15, 2026 2:00pm - 2:45pm PDT

Laguna C

This session will cover both ensuring you're in EVV compliance, and expanding the use of your staff’s check-in/check-outs via our new Timesheet module! You will learn how to create your own EVV Report Card by reviewing the key indicators that states evaluate. Learn to track crucial metrics like matching EVV records to claims, the percentage of manual edits, and more, to ensure your agency excels...
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Therap Presenter

Kahea Yamada

Senior Support Specialist, Billing Team, Therap Services

Kevin Dierks

Director of Government Relations, Therap Services

Tuesday September 15, 2026 2:00pm - 2:45pm PDT
Laguna C

Service Delivery & Documentation

3:00pm PDT

Billing Reports and Quality Assurance

Tuesday September 15, 2026 3:00pm - 3:45pm PDT

Laguna C

Dive into essential billing tools and best practices! We will cover key topics like using the Report Library, Billing Dashboards, Billing Audit Guide, managing Service Authorizations, and leveraging the Resources Page to ensure an accurate and efficient billing process.

Therap Presenter

Kahea Yamada

Senior Support Specialist, Billing Team, Therap Services

Tuesday September 15, 2026 3:00pm - 3:45pm PDT
Laguna C

Billing

3:00pm PDT

Going Mobile with Therap's mobile application for iOS and Android - Hands-On!

Tuesday September 15, 2026 3:00pm - 3:45pm PDT

Laguna B

Join us for a Hands-On session, designed to walk through all available mobile application modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account

Therap Presenter

Maria Massa

Senior Support Specialist, Therap Services

Rachel Celesta

Senior Support Specialist, Therap Services

Tuesday September 15, 2026 3:00pm - 3:45pm PDT
Laguna B

Service Delivery & Documentation

3:00pm PDT

Creating a Training Plan: Therap's Training Resources

Tuesday September 15, 2026 3:00pm - 3:45pm PDT

Laguna A

Discover all the materials available to all Therap users. Look at ways to stay up-to-date on Future events and Application updates.

Therap Presenter

Gavin Darby

Senior Support Specialist, Therap Services

#N/A

Tuesday September 15, 2026 3:00pm - 3:45pm PDT
Laguna A

Training Strategies & Resources

4:00pm PDT

Closing the Loop

Tuesday September 15, 2026 4:00pm - 4:45pm PDT

Laguna A

Do you still have unanswered questions? Drop in for an informal question and answer session.

Therap Presenter

Brent Hessee

Business Development Territory Manager, Therap Services

#N/A

Kevin Dierks

Director of Government Relations, Therap Services

Tuesday September 15, 2026 4:00pm - 4:45pm PDT
Laguna A

General

4:00pm PDT

Quality Assurance for ISP Data

Tuesday September 15, 2026 4:00pm - 4:45pm PDT

Laguna C

Learn how to achieve robust Quality Assurance for ISP Data. This session provides actionable steps for digging into your ISP Data entries using Search and Export functions, leveraging built-in in-module Reports and Dashboards, and utilizing the Report Library to ensure data accuracy and drive program improvement.

Therap Presenter

Seanette Lancaster

Senior Support Specialist II, Therap Services

Tuesday September 15, 2026 4:00pm - 4:45pm PDT
Laguna C

Quality Assurance & Reporting

4:00pm PDT

Reporting Across the Application

Tuesday September 15, 2026 4:00pm - 4:45pm PDT

Laguna B

Master the different levels of reporting across the application to gain agency insights. This session provides an essential overview of reporting options from basic searches and in-module reports, to advanced tools like module dashboards, Report Library reports, and Business Intelligence for comprehensive data analysis.

Therap Presenter